Hinterflow listens to your assessment interview, extracts every answer, and automatically fills the MyAgedCare portal — so you can focus on the person in front of you, not the screen.
Trusted by assessors across Australia
A complete workflow designed around how assessors actually work — not how a government IT team imagined they might.
Enter the client's MyAgedCare ID and name. Hinterflow pulls up their profile and prepares the assessment workspace.
Talk naturally with your client. Nova Sonic captures the conversation via WebRTC in real time — no typing, no notes, just listening.
Claude analyses the transcript against the full IAT schema — hundreds of fields, checkboxes, and conditional questions — and maps every answer.
Check the extracted data, make any corrections, then hit submit. The AI agent logs into the MyAgedCare portal and fills every field automatically — retrying if the portal misbehaves.
Amazon Nova Sonic with WebRTC captures the full conversation in real time. No typing mid-interview, no missed details.
Claude maps every answer to the correct IAT field — including conditional questions, checkboxes, and multi-select options.
The AI agent logs into the MyAgedCare portal using your credentials with MFA confirmation — your session is saved securely for future assessments.
AWS Step Functions manages the portal filling workflow with automatic retries, error recovery, and progress tracking when the portal plays up.
Built on AWS with Cognito authentication, encrypted storage, and audit trails. Compliant with Australian health data requirements.
Every assessment is stored with full transcript, extracted data, and submission status. Review, edit, and resubmit at any time.